Rentality Privacy Policy
Privacy Policy
Last date of document revision:
15 January 2024
We reserve the right to make changes to this Privacy
Policy. Please see the "Last Revision" section at the top of this
page for the date this Privacy Policy was last modified. Any changes will be
effective upon posting the revised Privacy Policy on the Services or otherwise.
Your continued use of the Services after such changes indicate your acceptance
of the revised Privacy Policy. If you do not agree to these changes, you may
contact us to terminate your account
We collect three categories of personal information:
- Information you provide to
us;
- information we receive when you
use the platform;
- information we receive from
third parties and third-party sources.
Account Data
"When you register an account with us, we ask you
to provide certain personal information required to create your account. This
information includes account details such as your name, email address and
password."
User Profile Information
We may also request additional user profile
information necessary to provide and perform certain features of the Services.
This information may include mailing addresses, phone numbers, driver's license
number, date of issuance and country and/or state of issuance, profile
pictures, user's city of incorporation, and date of birth. Certain portions of
your profile information, such as your name, profile pictures and city, may be
available on your public profile page and will be visible to other users to enable
communication between the Guest and the Host.
Host Vehicle Data
We receive information you provide about your vehicle,
including vehicle data such as registration number, vehicle identification
number (VIN), dates of vehicle availability to Guests, reviews and vehicle
photos.
Payment Data
We collect information about your digital payment and
the transactions associated with it, which will be processed and stored in a
smart contract on the blockchain. This data cannot be deleted from the smart
contract, the Parties and Platform Users agree that such transactional data
will be stored in the smart contract without the ability to delete such data.
If you do not agree to the condition of digital payment and transaction data
being stored in the smart contract you should refuse to use the platform.
Identity Verification Data
In some cases, we may collect information for identity
verification and/or KYC (Know Your Customer) verification purposes, such as a
photograph or scanned copy of a driver's license, passport, driver/vehicle
data.
Communications
When you interact with Rentality, including by
telephone, email or chat, and when you use the Services to communicate with
other users of the platform, we collect information about your communications
and any information you choose to provide.
Usage Data
We collect information about how you interact with our
Services, including the pages or other content you view, login history, search
queries, bookings you make, time spent on a page or screen, sites you navigate
from or browse on the Services, navigation paths between pages or screens,
information about your activity on a page or screen, access times, duration of
access, and other activities on the Services.
Your Location Data
When you use certain features of our Services, we may
receive information about your approximate location (e.g., country, city
associated with your IP address). If you agree to use the location sharing
feature, we may receive precise location information about your mobile device.
Please note that most mobile devices allow you to disable the use of location
services through your device or app settings.
Your Device Data
To ensure the quality and security of our Services, we
collect information about your computer or mobile device. This information
includes operating system type and version, device manufacturer and model, type
of browser used, screen resolution, IP address, unique device identifiers, and
general information about your location, such as country, city, state, or
geographic region.
Your travel data
We receive information related to your trips you take
through our Services, including the date and time of the trip, amounts charged
or refunded, vehicle data, and other trip-related information.
Cookies and similar technologies
When you access our Services, we and our partners may
use various technologies, including cookies, transparent GIF images, pixel
tags, electronic tags, "Flash cookies" or other local storage
provided by your browser or related applications (collectively,
"Cookies").
If you choose to use our
Services by logging in through a third-party site or service (such as Apple,
Facebook or Google), that third-party service may share information with us,
such as your registration and profile information obtained from that service.
The type and amount of information we may receive depends on, and is controlled
by, the particular third-party service. When linking your account operated by a
third party service to your Rentality account and
providing access to that information, you agree that Rentality may collect,
store and use that information in accordance with our Privacy Policy. However,
we are not responsible for the manner in which third parties use and share your
personal information. We encourage you to review the privacy policies of these
third parties to understand how they handle your information.
Third party in-car devices
If your vehicle or a vehicle
you book through our Services is equipped with an on-board device or system
operated by a third-party service (including vehicle manufacturers) or
installed by a host, such third-party service may collect information about your
use of the vehicle. These devices or systems may monitor the condition,
performance and operation of the vehicle and may record fuel consumption,
distance traveled, location and other information. The vehicle host and/or
third-party service is responsible for the use of such information, but may
disclose this information to Rentality, which will use it in accordance with
our Privacy Policy.
Background Check Services
In accordance with applicable
law, Rentality may collect information about you from public records,
background check providers and other screening services, including credit
reports and criminal record information. To obtain these reports and
information, we may use information you provide to us, including your full name
and date of birth.
Other sources of information
In accordance with applicable
law, we may obtain additional information about you from various sources,
including fraud data, information from credit bureaus and other third-party
data providers. We may also combine this information with other information we
have about you.
We process, store and use your personal information
for the purpose of providing and improving our Services and for security
purposes. We may use your information in the following ways:
- Providing access to the platform and managing the
Services
- Provide customer support
- Sending service, support and administrative
messages, reminders, technical notices, updates, security alerts and requested
information to any phone number, by voice call, text message (SMS) or email.
- Facilitating login to the Services through
third-party identity and access management providers such as Facebook, Google
and Apple.
- Processing transactions and sending notifications
about your transactions
- Personalizing or customizing the user experience
- Enabling you to communicate with other Rentality
users, including sending messages or other information during the booking
process.
- Creating verification requests, fraud detection and
prevention.
- Managing marketing programs, promotions, discounts,
surveys, contests or other promotional or sponsorship activities in which you
have agreed to participate.
We retain a history of your completed and uncompleted
trips and all related information that is necessary for the platform to provide
our service and inform members of the status of the trip. This includes trip
start and end dates and times, pick-up and return locations, Guest and Host
names, and information about payments and additional services that may be
associated with your trip.
We may only use information provided by the owner of
the vehicle if it is provided to us. We use such information solely for the
purpose of providing our service to the platform and informing members of the
status of the trip, and for the safety of both the Guest and the Host vehicle.
This may include vehicle condition, location, specifications and other such
information as may be necessary to ensure the safety and proper functioning of
the vehicle during the trip. We will process such information in compliance
with all applicable data protection laws and will not pass it on to third
parties without the consent of the vehicle owner, except where necessary to
fulfill our obligations to you or in accordance with applicable legal
requirements.
We may create aggregated, anonymous, anonymized,
anonymized, non-personally identifiable data based on information collected
when you use the platform.
We may use such aggregated and anonymous information
to analyze and improve the Services and to develop new products and services
and promote our business.
We and our advertising marketing partners may collect
and use your personal information for marketing and advertising purposes. This
includes sending you marketing messages related to Rentality and displaying
advertisements based on your interests. We partner with advertising and social
media companies that may use cookies and similar technologies to collect
information about you and to display advertisements relevant to your interests.
You will have the opportunity to opt-out of our
marketing and advertising messages, in case you do not wish to receive
advertising messages, email us at info@rentality.io
- Resolving disputes, collecting
payments, and troubleshooting problems.
- Detecting, preventing and/or
remediating fraud, abuse, security incidents or other potentially harmful,
prohibited or illegal activities.
- Determining the likelihood
of getting into an accident or filing an insurance claim, such as by checking
your auto insurance rating.
- Using information from your
in-car device to identify unsafe driving behavior, including speeding or sudden
braking and acceleration, and to raise awareness of such behavior.
- Conducting investigations
and risk assessments.
- Conducting checks of
databases and information sources, such as government databases.
- Conducting credit and
solvency checks.
We process your personal information in accordance
with applicable law, including complying with lawful requests and legal
processes, such as responding to subpoenas or requests from public authorities.
We may share your information at your direction or
after obtaining your consent. In certain situations, we may specifically ask
for your consent to process your personal information.
Your publicly accessible page on the Services will
include basic information such as your user ID or the name associated with your
account and your public profile picture. For vehicle owners, the city where the
vehicle is located, a description of the listing, calendar availability and
transaction information will be listed so that our community can evaluate your
reliability and responsiveness. Your public page may also include trip counts,
Guest ratings and comments, and information about your cancelations. In
addition, the platform may display the approximate geographic location where
your car can be picked up.
If you as
a Guest agree to book a vehicle through our Services, we may share your
information to the Host, it is necessary to support the travel process. For
example, we may provide your cell phone number to facilitate communication,
your driver's license information to confirm its validity and verify your
identity, and your photograph to facilitate identification. We may also provide
the other party with the address of the vehicle location and, if applicable,
the intended delivery location of the vehicle. As part of this transaction, the
other party may also send you text messages, for example, to confirm the
location of the pickup or return of the vehicle.
Standard
charges for call minutes, text messages, data transfers, and blockchain
transaction fees may apply when you use our Services.
We may share information with service providers who
help us operate and support our services. These service providers may include
web hosting, analytics, payment processing, email delivery, marketing,
insurance, claims administration, vehicle recovery, roadside assistance,
incident response and customer support services. These service providers may
only use your personal information at our direction or with your authorization.
Where professional services are required, we may share
your personal information with professional advisors such as lawyers, bankers,
auditors and insurers.
If you have activated features or functionality that
link our Services to a third party platform or social network (for example, by
logging into the Services using a third party account, providing an API key or
similar access for the Services, or linking your account on the Services to a
third party service), we may share personal information with the third party
platform or social network as necessary to facilitate connectivity or with your
permission. However, we do not control how third parties use your personal
information.
We may disclose your personal information to courts,
law enforcement agencies, government or tax authorities, or third parties as
required by applicable law or if we believe that such disclosure is necessary
to comply with our legal obligations, participate in legal process, or protect
our rights and safety.
We may also disclose your information in response to
lawful requests related to criminal investigations or suspected illegal
activity, or when such activity may pose a threat to Rentality, you or other
users, or to protect the rights, property or personal safety of Rentality, our
users or others.
You can change the ways in which we may contact you
about your account, bookings and listings, and receive information about
marketing and promotions by emailing us at info@rentality.io.
You may opt out of receiving marketing emails by
following the unsubscribe or unsubscribe instructions at the bottom of the
email.
If you receive marketing text messages from us, you
may opt out of receiving further marketing text messages by responding to our
marketing message in accordance with the instructions provided in the message.
You may review, correct, update and edit certain
information you have previously provided to us at any time by logging into your
account and editing your profile information. You may also contact us directly
at info@rentality.io to request correction of your
information. For security purposes, we may need to confirm your identity before
fulfilling your request.
If you
wish to close your account and request deletion of your personal information,
please send an email to info@rentality.io.
Please
note that some information necessary to comply with applicable laws, detect or
prevent fraud, collect fees due, resolve disputes, assist or process claims,
troubleshoot problems, and comply with our Terms of Service and Policies may
remain in our databases and other records and will not be deleted.
Also, it
is important to note that transactional information related to completed and
pending trips and stored using smart contracts on the blockchain will be
retained and will not be deleted. This information includes trip date and time,
departure and arrival location, trip duration, payment amount, and other
transaction-related information. Such
smart contract trip information is an integral part of the blockchain, which is
a distributed database where each block contains transaction information and
cannot be deleted.
While it
is not possible to delete smart contract information in the blockchain, we
ensure that this information is stored and processed in a manner that ensures
the security and protection of user data.
If you do
not agree with the condition that travel transaction information is stored in
the smart contract and cannot be deleted in the future, you should stop using
the Rentality platform and all Rentality Travel Services.
You may contact us at info@rentality.io
to request a copy of your personal information in accordance with your
information access rights.
To ensure the security and protection of your data, we
may ask you to confirm your identity or re-authenticate to verify the validity
of your access request.
If you are a user of our platform, you have the option
to disable the platform's access to your device's location data. To do this,
you need to go to your device settings and disable location access for our app.
Possible options for limiting the use of your personal
information for interest-based advertising include:
1. changing your cookie settings for the Rentality
website. You may change your cookie settings at any time by clicking on the
cookie settings link located in the footer of the web page.
2. blocking cookies in your browser. Most browsers
allow you to delete or reject cookies, including cookies used for
interest-based advertising. To do this, follow the instructions in your browser
settings. Please note that many browsers accept cookies by default until you
change your settings.
3. Blocking your use of an advertising ID in your mobile
settings. Your mobile device settings may include a feature that allows you to
restrict the use of an advertising identifier associated with your mobile
device for interest-based advertising purposes.
If you do not provide your personal information or
authorize the use of your personal information for the purposes of providing
the Services, then we may not be able to provide you with the Rentality
Platform Services.
We employ a variety of technical, physical and organizational
measures to protect information from unauthorized access, destruction or
alteration while it is under our control. However, no method of transmitting or
storing information can ensure 100% data security, and we cannot guarantee
complete protection of your personal information.
The
Services are not intended for anyone under the age of 18, and we do not
knowingly collect personal information from users under the age of 18. If a
child under the age of 18 has already provided us with personal information,
his or her parent or guardian may contact us and request that it be removed.
If you
are under 18, please do not send us any information about yourself, including
your name, address, phone number or e-mail address. If we learn that we have
collected personal information from a person under the age of 18 without
verifying parental consent, we will delete that information as soon as
possible.
If you
believe that we may have any information from or about a person under the age
of 18, please contact us at info@rentality.io.
The Services are controlled and operated from the
United States. Your personal information may be used, stored and processed in
different countries where you use the Rentality platform. It is important to
note that different states, provinces or countries where you reside and use the
platform may have different rules and regulations regarding data protection. We
are committed to complying with applicable data protection laws and taking
steps to ensure that your personal information is adequately protected, regardless
of where it is stored or processed.
By using our services, you consent to the transfer,
storage and processing of your personal information in any country where we
provide Platform Services. We take all reasonable steps to ensure the security
and confidentiality of your information in accordance with applicable rules and
regulations. However, we cannot guarantee the absolute security of your
information in all jurisdictions.
We encourage you not to send us or disclose any
confidential information (e.g., social security numbers, passport numbers,
racial, ethnic or health related information) through the Services or otherwise
unless such information is specifically requested, such request is reasonable
and you agree to provide the information.
This Privacy Policy applies only to information
collected by Rentality and does not apply to the privacy, information or
actions of third parties, including sites or services linked to our Services.
We are not responsible for such third parties. The inclusion of a link to a
third-party website on our Services does not constitute an endorsement of that
website or its service by us or our affiliates.
In the event of any discrepancy between the version of
this Privacy Policy in another language and the English version, the English
wording shall prevail.
Rentality welcomes your
questions and comments about privacy.
Rentality may be contacted by
mail at info@rentality.io in the United States at
1200 N Federal HWY, unit A, Hollywood, Fl 33020. If you have any questions for
us regarding of this Privacy Policy and the Rentality in
general, please contact us at info@rentality.io. You
may also visit our website at rentality.io